How you must treat the information and products which are available on this website
We endeavour to keep this site updated with the most relevant and up-to-date information. However, due to the way that websites are stored, copied and downloaded, the information on this website may be incomplete, out of date or incorrect.
Information we collect
Confidentiality and privacy of customers and users of this website is of utmost importance to us. The information that we gather from you is used by us to ensure that we can give you the best possible service and for our own internal market analysis.
We recognise the uncertainty that people have with sending information over the Internet.
Information transmitted through this website is not encrypted and could be intercepted by or electronically delivered to third parties. You should therefore carefully consider its sensitivity before transmission.
Cookies (Google Analytics)
Some of the pages within this website use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Communicating with us
If you send us a message by electronic mail it may be seen by a person other than the addressee.
What law governs this website?
Your use of this website and downloads from it, and the operation of these terms and conditions, are governed in accordance with the laws of England & Wales. The English courts will have exclusive jurisdiction over any dispute arising out of your use of this website.
Our liability to you for our operation of this website
We exclude any liability, including that for negligence, for the content of this website, any downloads from it, or any products sold through it, to the maximum extent permitted by the relevant law upon which any action concerning our liability for the content, downloads or products is based.We are not responsible for the content of any other website, including any website through which you may have gained access to our website or to which you may gain access from our website. We do not accept any liability in connection with any such sites or links.
Information on the ownership of the copyright and trade marks of our site
You are responsible for obeying all applicable copyright laws. We permit you to make copies of this website as necessary incidental acts during your viewing of it; and you may take a print for your personal use of so much of the site as is reasonable for private purposes.
You may not link to this site, nor frame it, without our express written permission.
FDWS and its logo are TradeMarks of Folkestone & Dover Water Services Limited. You may not use these marks without our express written permission.