Below is the information we need from you if you are moving home. You may chose to provide this information to us via telephone, in writing or simply by using the online forms provided under each section .

• If you are moving out of our supply area
• If you are moving within our supply area
• If you are moving into our supply area

Moving Out Of Our Supply Area

If you are moving out of our supply area, we need:

• The address of the property you are moving from.
• Your name and account reference number (from your last bill).
• The date you cease to be responsible for the property you are leaving.
• Your new address.
• A meter reading (if the property is metered).
• The name of the new occupier.

Inform us of your move by clicking here and filling out our online form

Moving Within Our Supply Area

If you are moving within our supply area, we need:

• The date you take up responsibility for the new property.
• A meter reading (if the property is metered).

Inform us of your move by clicking here and filling out our online form

Moving Into Our Supply Area

If you are moving into our supply area for the first time, we need:

• Your name and the address you are moving to.
• The date you became responsible for water charges.
• The forwarding address of the previous occupier (if known).
• A meter reading (if the property is metered).

Inform us of your move by clicking here and filling out our online form

More About Moving Home:

• Our Supply Area
• Details We Need
• Vacant Property
• Transfer/Stop Supply
• Back to "Moving Home" Homepage