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• Leakage Code of Practice   (PDF 36KB)
• Strategic Direction Statement  (PDF 2.12MB)
• Regulatory Financial Statements year ending 31 March 2007  (PDF 363KB)
• Statutory Accounts for Year End 31st December 2006  (PDF 362KB)
• Corporate Responsibility Report 2006/2007  (PDF 490KB)
• Veolia Water Corporate Responsibility Report 2007  (PDF 3MB)
• Annual Water Quality Report 2006  (PDF 427KB)
• Water Supply Licensing for Indicative Prices  (PDF 12KB)
• Water Scarcity Status Background 22nd of July 2005  (PDF 81.3KB)
• Water Resource Plan Summary  (PDF 18.4KB)
• Monitoring Plan 2005 - 2010  (PDF 366KB)
• Charges Scheme 2008 - 2009  (PDF 597KB)
• Code of Practice & Procedures on Debt Recovery for Domestic Customers June 2004  (78KB)
• The Public Summary of the Final Business Plan  (PDF 249KB)
• Draft Business Plan Aug 2003  (PDF 180KB)

Leaflets

• Installing a Water Meter Leaflet  (PDF 400KB)
• Saving Water Leaflet  (PDF 392KB)
• Home Water Audit Leaflet  (PDF 393KB)
• Debt Procedures Leaflet  (PDF 81.1KB)
• Guaranteed Standards Leaflet  (PDF 72.7KB)
• Services to Customers Leaflet  (PDF 84.9KB)
• Special Care Leaflet  (PDF 75.6KB)
• Water Quality Leaflet  (PDF 83.1KB)
• Complaints Leaflet  (PDF 3.1MB)

More on Publications:

• Network Access Code  (PDF 508KB)
• Principles Of Access
• FDWS Wholesale Master Agreement 2006  (PDF 332KB)
• Press Releases
• Publications Homepage